Privacy Policy

Effective Date: 10/15/2023

At Poshera, your privacy is of paramount importance to us. This Privacy Policy outlines our commitment to safeguarding your personal information and explains how we collect, use, disclose, and protect your data. By using the services provided by Poshera, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: This includes your name, postal address, email address, phone number, and any other personally identifiable information you provide.

  • Payment Information: To process your orders, we collect and securely store payment details, which may include credit card information or other payment methods.

  • Device and Usage Information: We may collect information about the device and browser you use to access our services, including IP addresses, browser type, and operating system. We also gather data on your interactions with our website and services, such as pages visited, time and date of access, and actions taken.

  • Communication Information: If you contact our customer support or engage in any form of communication with us, we may collect and store the information provided during these interactions.

2. How We Use Your Information

We use your information for the following purposes:

  • To process your orders, including order confirmation, shipment, and returns.
  • To communicate with you regarding your orders, account, and service-related updates.
  • To personalize your experience on our platform.
  • To improve our website, services, and customer support.
  • To detect and prevent fraudulent activities.
  • To comply with legal obligations.

3. Information Sharing

We may share your information with the following entities:

  • Service Providers: We work with trusted third-party service providers who assist us in delivering our services, including payment processing, order fulfillment, and customer support.

  • Legal Compliance: We may share information when required to comply with applicable laws and regulations, government requests, and legal processes.

  • Protection of Rights: We may share information when necessary to protect our rights, privacy, safety, or property, and to enforce our Terms of Service.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Your Choices and Rights

You have the following rights concerning your personal information:

  • Access and Correction: You have the right to access and update your personal information. You can make changes to your account settings or contact us for assistance.

  • Consent Withdrawal: You can withdraw your consent for specific data processing activities. However, this may affect your ability to use certain features of our services.

  • Opting Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the communications.

5. Security

We employ stringent security measures to protect your information. While we strive to protect your data, we cannot guarantee absolute security due to the inherent risks of data transmission and storage. By using our services, you acknowledge these risks.

6. Changes to this Privacy Policy

Poshera reserves the right to update this Privacy Policy periodically to reflect changes in our practices and legal requirements. Any modifications will be effective upon posting on this page with a new "Effective Date."

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our contact page.